Concierge process, demystified
Answers for luxury buyers, at a glance
- Phase 1 — Private Consultation
We start with a short conversation to understand your timeline, target buildings/areas, and what matters most. If it’s a fit, we outline next steps and how representation will work for your situation.
- Phase 2 — Strategy before you commit
Before you sign anything, we help you evaluate the deal structure: incentives, deposit terms, key deadlines, and what should be clarified in writing. New construction is document‑driven—this is where buyers often lose leverage.
- Phase 3 — Coordination through the build
We act as your point of organization and follow‑through—tracking milestones, keeping communication clean, and supporting walk‑throughs/inspections so issues are addressed properly and on time.
- Phase 4 — Closing, executed cleanly
We confirm the moving parts are aligned for closing—timelines, documents, open items, and final steps—so you arrive prepared and confident.
Still have questions?

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